On this page, we aim to answer some of the questions we are frequently asked.
If you cannot find an answer to your question here, please contact us.
On this page, we aim to answer some of the questions we are frequently asked.
If you cannot find an answer to your question here, please contact us.
If you have a long-term health condition and you’re not sure if we can help, please do get in touch. You may not think of yourself as 'disabled', but if you have a long-term condition that has an impact on your experience of university, you may have entitlements under the Equality Act. "Long-term condition” includes a wide range of:
Our service is not able to support students with temporary illnesses or injuries, or conditions which fall outside the Equality Act definition of a disability.
Please complete our self-referral form or email us at inclusivesupport@brookes.ac.uk We will respond with information and advice according to what you need. This may include referring you to other services within the University, or external services, or a discussion with an adviser in one of our teams.
If you have a long-term diagnosed mental health condition that is impacting on your studies, please do get in touch to see whether you may be eligible for reasonable adjustments or access to mentoring. By long term, this generally means more than a year and by substantial, it is likely that you would have been referred to specialist NHS services, or have an ongoing treatment plan via your GP .
If you experience a shorter period of anxiety, low mood or serious stress, please have a look at the resources on our website, and consider accessing Togetherall. Togetherall provides a safe space for members to engage anonymously with a wider network of people across the world who understand what it's like to struggle with mental health. Members can share thoughts and feelings, ask questions and access support 24 hours a day, 365 days a year.
This would usually be a GP or Consultant's letter which includes a long-term and substantial diagnosis, and ideally tells us how this affects you, or a Disabled Students' Allowance report. If you already have some medical evidence, you can email it to us at inclusivesupport@brookes.ac.uk You may be asked for further information if clarification is needed. If you don't have any medical evidence, or are not sure what would be suitable, do get in touch. Our advisers can talk you through this if necessary.
If you are a student with dyslexia or a specific learning difficulty (SpLD), you will need to submit your diagnostic assessment report. This will have been completed by a specialist teacher/assessor or an Educational Psychologist.
Depending on your temporary injury (eg broken arm, wrist, leg), you should inform your faculty Student Support Co-ordinator to see what options there are for managing this. Depending on the circumstances, and the timing of the injury, you may need to contact the Exams Office to discuss exam arrangements. You can email them at exams@brookes.ac.uk. You might also need to make an application for consideration for an uncapped resit via Exceptional Circumstances.
Our service is not able to support students with temporary illnesses or injuries, or conditions which fall outside the Equality Act definition of a disability.
We are happy to provide general advice on the support we offer students with disabilities. We can also provide specific advice on the support we can offer a student with a particular disability/medical condition/mental health problems. We encourage students to talk confidentially with a disability adviser about their individual support requirements and any concerns they have. Due to confidentiality, we can only speak with parents about a particular student if we have the prior permission of the student.
“The support…has been invaluable for my wellbeing and I have noticed a huge shift in my confidence around planning and writing academic work with their support.”
Student
If you have previously had access arrangements for exams because of a disability or medical condition, then it is possible that you will be able to have extra time in University exams. We will need to organise that for you, so please come to see us in plenty of time before any exam or class test.
The deadline for this is usually Week 8 of the semester, but full details will be on our web pages from September.
Disabled Students' Allowance (DSA) helps pay the additional study related costs you may have as a direct result of your disability, long-term health condition, mental health condition or specific learning difficulty. You don't have to pay these back. The funding is not for assistance with living costs and fees. DSA can fund specific equipment, software and specialist support such as study skills or mentoring
If you qualify for the Disabled Students’ Allowance (DSA), you will need to have a DSA needs assessment to decide on the support you will need on your course. For advice and help with your DSA application, including navigating your way through the process and how you access your support:
A ‘Statement of Educational Need’ or Educational Health Care Plan (EHCP) that you might have had at school is no longer valid once you join Higher Education. Instead, you will be required to have a needs assessment as a part of the process of applying for DSA.
An Inclusive Support Plan (ISP) will be written, which will be used to share information about your disability and the adjustments you need. It will only be shared with those staff at Brookes who are directly involved in your teaching or support.
Once it has been agreed, your ISP can be viewed via the Student Information pages.
If your ISP includes use of a 'blue card' for marking, please see the information on how to use the blue marking card in coursework and exams.
Our library staff can assist with any questions you have. They have information on library services for users with disabilities, and you can contact them at libraryenquiries@brookes.ac.uk with any further queries.
The library can provide books and other library materials electronically for students with vision impairments, and we can work with your lecturers to explain the format you need for your course materials.
If you have a vision impairment and you will require written material electronically, we recommend that you get in touch with us at an early stage, to allow enough time to source all the written materials you need in the format that works best for you.
D/deaf and hard of hearing students and many other disabled students who may have other barriers to effective note taking use Assistive Technology to help with this, and for the majority of students, this is recommended as part of their DSA funded package of support. If the nature of the disability means that this is not possible, then alternatives will be explored.
We can provide support and signposting for students for enrolment and induction. We will then review your needs with you once you have settled into university life.
The type of support available during induction includes:
Students who have told us about their diagnosis of an Autistic Spectrum Condition (ASC) are invited to attend an induction event in August. The event programme and content is designed around feedback from previous students with ASC and what they found helpful when starting university.
The main source of information for new students is on our New Students website (please check you are looking at information for the relevant start date). Students will receive information about the Brookes transition programme and induction events, with live workshops and webinars, before they arrive.
If you have been allocated non-medical help support through DSA (study skills support or mentoring) but are uncertain as to how beneficial this will be for you, you can review this as the year progresses and this can be discontinued if it’s no longer needed. We can reinstate support if you decide you need it later in your course. Please note: reinstating support once it has been discontinued may involve a waiting list, so it’s important that you discuss this with your study skills tutor, mentor and/or disability adviser before making this decision.
Please discuss your needs with your disability adviser (or email inclusivesupport@brookes.ac.uk if you’ve not been allocated an adviser) so we can put appropriate support into place for you.
Most students feel nervous delivering presentations which is completely normal. Often over time and with practice, students find that these feelings reduce.
“It was great to have someone who understands my needs, and helps me to work with my SpLD to get the best out of myself and my work”
Student
If you have any specific accommodation requirements relating to your disability, you should include this information when you apply for University accommodation. Campus. Please send your supporting evidence with your application.
This supporting evidence should be a letter which explains your condition. It needs to be written in English by a certified medical practitioner. This letter should state:
Please contact the Accommodation Bureau at accomm@brookes.ac.uk if you have any questions about the process. We work closely with their team over the summer, and are able to support the process of allocating rooms in Brookes halls where necessary.
If you have a valid Blue Badge, you will be entitled to park on-site for free, but must first obtain a Blue Badge Holder Permit (free of charge) or risk receiving a fine.
See our accessibility web page to find out more about parking for disabled students.