Browse the list of frequently asked questions about parking. If you can't find what you need on our parking pages or from the list below, please contact the Transport Team for help.
FAQs
How do I apply for a permit?
You can find out how to apply for a staff permit on the staff parking page.
Do staff permits cover all sites?
Details on the sites covered by each permit can be found on the staff parking page.
I work at Oxford Brookes but am not employed directly by the University (e.g. security or cleaning staff). Do I need a permit?
Although you are not employed directly by Oxford Brookes, you are subject to the same University terms and conditions and eligibility requirements as a staff member. This means you will have to have a valid permit and pay the daily tariff charge.
Further information can be found on the staff parking page.
I am affiliate staff (e.g. associate lecturer). Do I need a permit?
Affiliate staff are subject to the University terms and conditions and eligibility requirements, and require a University email address to create a parking account and make a permit application.
Visiting Professors and Researchers are classified as affiliate staff. This means you will have to have a valid permit and pay the daily tariff charge. Further information can be found on the staff parking page.
I do not have a council issued Blue Badge permit but I have concerns regarding a medical condition.
Staff who have a Blue Badge application pending, or a short-term medical condition that impacts their journey to campus, can find further information on how to apply for a Medical Permit on the staff parking page.
I have a motorcycle/scooter. Do I need a permit?
Staff and students wishing to park a motorcycle on any campus will need to have a valid permit. Further information can be found on the staff parking page.
Why doesn’t the week pass show on the Trust App?
The week pass for staff permit holders will only show as an option if you sign-up to the app using your Brookes email address. If you have used a non Brookes email address to sign-up, please delete the app and upload it again using your Brookes email.
Why doesn’t my daily tariff show on the Trust App?
Your correct daily tariff will only show if you sign-up to the app using your Brookes email address. If you have used a non-Brookes email address to sign-up, please delete the app and upload it again using your Brookes email.
How do I apply for a permit?
Students will be invited to apply for a permit as they arrive at Oxford Brookes. Please read the information on permit eligibility before making an application. Further information can be found on the student parking page.
Do student permits cover all sites?
Student permits will only be granted for the site of study. Further information on student permits can be found on the student parking page.
I am enrolled on a PGCE BA (PTE), Activate Learning or Leading Edge placement programme at Harcourt Hill Campus. Am I eligible for a permit?
Further information on students eligible to apply for a permit can be found on the student parking page.
Can Brookes Sport members park?
Brookes Sport Community Members are eligible to apply for a Sport and Leisure Permit (subject to a £10 admin fee).
Further details on eligibility, times and charges can be found on the Brookes Sports members page.
Is there parking for Brookes Sport non-permit holders?
Non-permit holders are welcome to park during off-peak hours only. Charges will be applicable for the duration of their stay. See the off-peak parking page for more information.
Does everybody have to pay for parking?
All Oxford Brookes staff and students are required to pay for parking. The only exceptions are:
- Blue Badge Permit holders
- Temporary Accessible Permit holders
- Wardens when parking at the halls where they work
- Student PGCE/BA/Activate/Leading Edge Permit holders
- Pre-authorised contractors
- University owned / hired operational vehicles
- Vehicle Loan Permit approved drivers
- Pre-booked visitors booked into the visitors car park.
I have a motorcycle/scooter. Will I have to pay to park?
Staff or students with a motorcycle permit will need to pay the following daily charges:
- Up to 4 hours - £0.50
- Over 4 hours - £1.00
I have an electric vehicle. Will I have to pay to park?
Electric vehicles will be required to have a valid permit and pay the daily tariff charge. Further information can be found on the staff parking page under electric vehicles.
I am a Hall Warden. Do I have to pay to park?
Wardens are required to apply and pay for a parking permit in their allocated principal residential location, but are exempt from daily charging.
I have a council-issued Blue Badge. Do I need to pay for parking?
Staff with a valid Blue Badge are required to apply and pay for a parking permit at the campus at which they are mainly based, but are exempt from daily charging.
Students need to apply for a permit but are exempt from the permit charge and daily parking charges.
How do I pay for parking?
All payments are to be made through the Trust Parking App. Please refer to the user guide on how to pay for parking, including FAQs.
What should I do if my vehicle is not showing on the Active Sessions tab in the Trust Parking app?
Firstly, pull the touch screen downwards to refresh the page.
If you have just entered the car park, please allow 20-30 minutes for your session to show on the Trust Parking app.
If after this time your session still does not show, please press the “Vehicle not showing” button in the centre of the screen.
From here you can manually select your chosen car park, Vehicle Registration Mark (ie: your car's number plate), entry and exit time/date and make payment manually.
I’ve changed my vehicle since I last used the Trust Parking app for off-peak parking - what do I do?
You must update your registered VRM on the Trust Parking app.
What should I do if I have left the car park and my session is still showing as open?
Please select the parking session and press “Pay Now”.
What if I forget to pay?
If you have disabled the autopay feature, you have up to 24 hours, from leaving the car park, to pay for your parking session via the Trust Parking app. Failure to pay within this time period will result in a Parking Charge Notice being issued by post.
As a permit holder, do I need to make parking payments during off-peak periods?
Permit holders can park on campus during off-peak hours (between 5.01pm and 6.59am, Monday to Friday and at weekends) at no charge.
What about Open Days and similar events?
Campus access for vehicles on open days and similar events is managed in collaboration between departments including theTransport Office, Venues, Residential Services, Recruitment, Commercial Operations and Campus Services.
How will deliveries be dealt with?
Where practically possible, we encourage deliveries during off-peak hours. Delivery vehicles are allowed to drop-off without any charge.
For ad hoc-based drop off or collections, this should be arranged with the applicable faculty or directorate and a maximum stay of 30 minutes is permissible.
Whilst parked, vehicles should not cause an obstruction and hazard lights should be on to identify drop off / collection.
Why am I asked to pay £40 even though I am a permit holder?
If you park on campus without a valid permit, a £40 charge will automatically appear in your account in the Trust Parking app (as the camera doesn't recognise your vehicle as being allowed to park). Your permit is only valid to park once you have registered on the NexusPlatform, paid the permit fee (and it is confirmed as approved). Given that the University is still in the process of reviewing permit eligibility, the car park system operator has advised that if you ignore the £40 payment request this will disappear from your account within 24 hours. However, to avoid payment being incorrectly taken, please disable the autopay feature until you have registered for and paid for your permit (and it is confirmed as approved).