An appeal can be requested on the basis that there has been a fault or irregularity in the consideration of your application under one or more of the following grounds:
- The decision was not in accordance with the Financial Aid Policy or Guidance Notes;
- The judgement of the Financial Aid Committee was affected by personal bias;
- There was a material administrative error or some other material irregularity in the conduct of the Financial Aid Committee, such that the decision would have been materially different had the error or irregularity not occurred.
Appeals must be requested within 10 working days of the date of the email informing you of the outcome of your application and needs to state the ground(s) under which you are making the appeal. All appeals are considered by the Academic Registrar and Director of Academic and Student Administration or their nominee. They will let you know the outcome within 20 working days. The decision following an appeal is final and you will be sent a Completion of Procedures letter. You can request an appeal by emailing finaid@brookes.ac.uk.
My application was unsuccessful because it didn’t show a shortfall. However, my statement and evidence make it clear that I’m struggling. Why didn’t I get anything?
Financial Aid is based on income and allowable expenditure. That means there is a limit put on the amount you spend on day to day living and rent, travel etc, see above.