We know that it can be very challenging moving away from home for the first time and moving into University halls, so we have lots of resources for you to help you along the way!
Whether it is general advice you need, someone to talk to, to meet new people who may be going through the same thing, or counselling services, we are here to help with any struggle you may be facing. Browse our useful resources and teams who are here to support you while living at university.
Students can access support 24 hours a day, 365 days a year.
You can join a supportive online community where interactions are anonymous, take part in courses and use other wellbeing tools.
Support through Endsleigh
If you or someone is in danger, please phone 999 for emergency services.
If you are on or around campus and need immediate assistance, contact Oxford Brookes Security Services on +44 (0) 1865 603060.
If emergency services have been called to Oxford Brookes premises, contact Security Services on 01865 603060 and explain your location so they can direct the emergency services team when they arrive.
You can visit your hall manager and team at the hall reception or contact them by phone and email.
They can assist with:
Your hall wardens are available to assist you out of normal hall reception hours. Your hall reception can give you the names of your hall wardens and they can be contacted out of hours by calling through to security (01865 603060) and asking for the hall warden (make sure you let them know which hall you are in so they can transfer you to the correct warden).
They can assist with:
Residences Information Portal - you will need to be logged into your Brookes email account to access this site.
The Residences Life Team are here to support you through your time here in residences!
Find out more about all the things they do on the Residence Life webpage.
The Accommodation Team can help with university-managed accommodation contracts, room swaps and booking enquires.
Brookes Union Advice Service offers advice on university processes such as Exceptional Circumstances, Appeals, Complaints and Misconduct.
Student networks allowing students to come together, build communities and connections.
The finance teams at Brookes can help students will a number of different queries:
Please visit our finance help pages to ensure you contact the correct team for your enquiry
The primary purpose of University Financial Aid is to relieve financial difficulties which might impact on a student's participation in higher education at Oxford Brookes and to help them remain at the University.
The International Student Advice Team (ISAT) is here to help with a range of services and friendly advice if you're an international student studying at Oxford Brookes
Their services include:
Visit our web pages to see the ways in which you can contact ISAT.
We have an extensive support network for our students at Oxford Brookes University. Some of the main services are listed below however you can visit for further links and information on.
The Counselling Service is here to support you at times of any emotional, psychological or mental health difficulties. We welcome students of any age, class, ethnicity, faith, belief, culture, disability, sexual orientation and gender identity.
The Inclusive Support Service provides advice and support for disabled students. This includes specific learning difficulties such as dyslexia, dyspraxia/DCD, attention deficit disorder and dyscalculia, autistic spectrum conditions and long-term physical and mental health conditions.
We recognise that life at university can bring its own challenges and the Student Welfare and Support Advice Team is available to support you if you are going through a particularly difficult time.
Oxford Brookes Medical Centre is an integral part of St Bartholomew’s Medical Centre designed especially to care for the students registered at Oxford Brookes University.
The Student Central Advice Team (SCAT) can help with a wide range of course and programme queries as well as information about attendance certificates, council tax exemption, award verification and transcripts.
Across Oxford Brookes University, a network of Student Support Coordinators (known as SSCs) are here to support you and can help with any problem or issue you may face during your time at university.
Oxford benefits from fantastic public transport networks, increasing sustainability and lowering traffic congestion and pollution.
Brookes transport and travel can help with travel offers, advice on getting around and general travel information.
In addition to the local bus travel discounts obtained via your Oxford Brookes University Photo ID, students and staff can exclusively create a personal Oxford Bus Company BROOKESkey account for discounted travel products on their services.
Citizens Advice is an independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing, immigration, family, health and other problems in the UK.
UKCISA are a charity and membership organisation supporting international students and all who work with them.
They can provide up-to-date information about Brexit, immigration, fees, student support, working and living in the UK for current and prospective international students.