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Submitting an application

This guide is intended to help you familiarise yourself with the Exceptional Circumstances Procedure so that you know what kinds of circumstances we consider to be exceptional, what evidence you’ll need to provide and what timescales you’ll need to follow in order to make an application.

You should review the exceptional circumstances flowchart below and read through the steps to making an application so that if something happens that you think will affect your study or assessment, you’ll know what to do or where to go for help.

Steps to making an exceptional circumstances application

  1. What are exceptional circumstances?
  2. What to think about before making an application
  3. How to apply
  4. Timescales and deadlines
  5. Types of assessment
  6. Types of application
  7. Evidence required
  8. Waiting for an outcome
  9. Outcomes

You should also refer to our support and further information pages for policies or sources of support that might be more appropriate, depending on what it is that’s causing your problems.

Exceptional circumstances flowchart

The following guidance provides key information and general guidance for submitting successful exceptional circumstances applications.

Exceptional circumstances flowchart