20.1.1 A candidate who has a grievance against the University in relation to the supervision of the research, the resources provided for it or any other of the obligations of the University in relation to the research (other than an appeal against an academic decision – Section 20.2 or the conduct or result of an examination - Section 20.3) may pursue the matter under the University’s Student Complaint Procedure.
The policy documents can be accessed from the Student complaints procedure.