When a member of staff is off sick, line manager should be contacting staff on a weekly basis during the first four weeks off work and then a monthly basis after this, as a guide, obviously it may be appropriate for line managers to contact staff more regularly than this. When line managers contact staff they should cover the following topics, it may not be appropriate for the line manager to cover all of these topics each time they speak to the member of staff:
- Sensitively explore the reason for the absence, the University pay for sick leave so have a right to know why a person is off sick, and enquire how the person is.
- Establish whether the absence is work related.
- Try to establish what steps the member of staff has taken to identify the cause and what they can do to improve their own recovery.
- Find out what medical support they have received.
- Find out if they know when they may be returning to work.
- Ask them if they would like to be referred to Occupational Health, or say that you would like to refer them to Occupational Health.
- If appropriate tell the member of staff about some of the things that have been going on at work.
- It is imperative that line managers establish a time when it will be convenient for them to call the member of staff again.