Announcement

Student Central Advice Team festive closure

From Monday 16 December 2024 to Monday 13 January 2025 the in-person drop-in service will be closed.

The team will still be available by email and Zoom until Monday 23 December 2024.

Zoom and email will then also close over the winter break and resume on Thursday 2 January 2025.

Get the advice you need

The Student Central Advice Team (SCAT) can help with a wide range of course and programme queries as well as information about attendance certificates, council tax exemption, award verification and transcripts.

If you're not sure what you are looking for, browse our FAQs, submit our contact form or watch the video about how we can help.

Get in touch

Zoom Room

Closed Tuesday 24 December 2024 to Wednesday 1 January 2025.

If you would like to speak to an adviser, please join our Zoom Room.

Drop-in

Closed Monday 16 December 2024 to Monday 13 January 2025.

Visit our drop-in service to speak to an adviser in-person.

  • 11:00am to 3:00pm, Monday - Friday.
  • The Forum, John Henry Brookes Building



Email

Closed Tuesday 24 December 2024 to Wednesday 1 January 2025.

If your query isn’t urgent, you can reach us via email. We aim to respond to your queries within 3 working days, but it may take longer during busy periods.