Dr Birgit den Outer

PhD (Oxford Brookes University, 2023); MA in Coaching and Mentoring (Oxford Brookes University, 2009); MA Cultural Anthropology/Non-Western Sociology (University of Amsterdam, 1991)

Senior Lecturer in Organization Studies

Oxford Brookes Business School

Birgit den Outer

Role

I am a senior lecturer at the Business School and teach on both the MBA and HRM programmes. With a Master’s degree in anthropology and a PhD in Organization Studies, I approach the study of organisations from a social and cultural perspective. I am interested in issues of inequality, precarity and identity, and the relationship between macro and micro narratives that create, challenge, or ameliorate those.

I currently research drivers of identity work and accounting for professional selves in the context of the private security industry. I am interested in private security organizations as places of work, for women in particular, issues of professionalization, and perspectives of security more broadly that shape everyday working lives. I look at how discursive identity formation processes at the macro and micro level are inter-connected creating particular, disadvantageous material effects. 

My thesis was included in the Academy of Management, Critical Management Studies ‘Highly Commended’ category, and was shortlisted in the 2024 EDAMBA thesis award. 

My core knowledge areas are:

  • Organization studies: organizations and identity; precarity and private security;
  • Sociology of work: employability and older workers and careers, student possible selves; sustainability and worker identities
  • Learning and teaching; pedagogic practice: intellectual challenge in business school education; assessment literacy and standards; coaching and mentoring.

Teaching and supervision

Courses

Modules taught

MBA:

  • Critical Approaches to Business/Methods of Enquiry, including Integrated Workshop Intensives on research methodology
  • MBA Project - Dissertations capstone
  • MBA Dissertation supervision

MA/MSc HRM:

  • Critical Investigations Skills
  • Dissertation supervision

Past modules taught:

  • Work, Employment, and Globalisation (co- Module Lead)
  • Critical Enquiry Research Project 
  • Business in Society
  • Ethics in Business 
  • Research Methods 
  • Alternative Perspectives of Business 

Supervision

PhD Supervision (second supervisor):

  • Annie Geisow - Diverse identities, uniform expectations? Examining how UK military personnel use identity work to navigate assumptions of the ideal Serviceperson within the organisational imaginary 

Research

What agency do workers have to secure professional recognition under precarious conditions? Analyses of precarious worlds of work and remedies for address are dominant themes in critical management scholarship. Following a discursive turn in the professionalization literatures, researchers see boundaries between occupation and profession as increasingly blurred, professionalization processes and acquisition of professionalism not solely linked to traditional professions, and professional identity no longer conceptualised in terms of fixed meanings or as essential, static properties that go with a particular profession.  What is under-developed, however, is how professional identities are constructed in domains that are contested, under-defined or in transformation. Furthermore, it is not clear how processes of professionalization in these domains facilitate or hinder articulations of selves able to manipulate change and secure longevity. 

Situated in an organisational studies perspective, my research investigates narratives of professional identity in UK-based private security industry. Contested yet increasingly legitimised, the UK private security industry (PSI) is under-researched as a site of meaning. Informed by the literatures on professionalization, identity and identity work, the research considers the conditions, contradictions, and tensions that structure both the collective and the self in labour markets increasingly characterised by precarity. 

It is proposed that precaritising conditions - both discursive and material - that organise much of private security work offer fertile ground for the development of alternative narrations of professional selves. These identity development processes differ from seeking to be a professional, advancing understandings of drivers of identity work in work environment where notions of what it means to be a professional is changing. 

Centres

  • Centre for Global Business, Society, and Global Challenges [Clusters: Responsible Organising and Governance; People, Communities and Places]
  • Centre for Diversity Policy Research and Practice 

Centres and institutes

Publications

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Professional information

Conferences

  • Den Outer, B. and Handley, K. (2024) Accounting for precarious selves: professional helping in the UK private security industry, British Academy of Management (Critical Management Studies stream), 4-6 September 2024, Nottingham, UK.
  • Den Outer, B (2021) Delivering security service: ‘professionality’, precarity, and identity in the private security industry, submitted to the British Sociology Association conference Work, Employment and Society 2021: Connectedness, Activism and Dignity at work in a Precarious Era, August 2021.
  • Den Outer, B. and Handley, K (2018) Older Workers & Potentiality in the Knowledge Economy, paper presented at the Work, Employment & Society Conference, Wednesday 12 - Friday 14 September 2018, Belfast
  • Den Outer, B (2018) Female employees in private security organisations: identity construction in a stigmatised industry, paper presented at the workshop ‘Gender in conflict, violence and security’, University of Birmingham on 28 April 2018. 
  • Den Outer, B. (2018) Female employees in private security organisations: identity construction in a stigmatised industry? Paper presented at the EDAMBA Summer School, Athens, July 2018.
  • Koning, J and den Outer, B (2016) The road to silence: sustainability discourses at work, paper to be presented at  12th International Conference on Organizational Discourse, Amsterdam 13-15 July, 2016.
  • Den Outer, B and J. Koning (2016) The sites of silence: sustainability discourses at work, paper presented at  International Research Conference, Faculty of Business, Oxford Brookes University 16 June 2016.
  • den Outer, B. and Price, M. (2015) 'Discourses of assessment: learning from language to develop assessment literacy'. Paper presented at the Society for Research into Higher Education conference, Newport, December.
  • den Outer, B. (2014) 'Skilful compliance or critical stance? Assessment literacy in academic communities'. Paper presented at the European Association for Research on Learning and Instruction, Madrid, August.
  • den Outer, B. and Hannam, S. (2014) 'Assessment literacy in international contexts: putting the theory into practice'. Paper presented at the Inform conference 2014, Canterbury, July.
  • den Outer, B. (2014) 'External examiner standards close up'. Paper presented at the Higher Education Close Up,, Lancaster, July.
  • den Outer, B. (2014) 'The discourse of assessment literacy: our turn to language to explore academic membership'. Paper presented at the Oxford Brookes International Conference, Oxford, June.
  • den Outer, B. (2013) 'Dear Diary? An assessment of the audio diary as research method'. Paper presented at the Oxford Brookes-Burgundy Research Conference, Dijon, June.
  • den Outer, B. and Price, M. (2012) 'Assessment literacy in university students: what is it and how is it developed?'. Paper presented at the European Association for Research on Learning and Instruction Conference, Brussels, August.
  • Price, M., O'Donovan, B., Rust, C., Handley, K. and Outer, B. d. (2012) 'Assessment literacy – a perspective on the student role in assessment for learning'. Paper presented at the European Association for Research on Learning and Instruction Conference, Brussels, August.
  • Price, M., Handley, K. and Outer, B. d. (2012) 'Learning to mark: exemplars, dialogue and participation in assessment communities'. Paper presented at the European Association for Research on Learning and Instruction Conference, Brussels, August.
  • Den Outer, B. and Price, M. (2011) 'Assessment literacy in academic communities: what is it and how can it be developed?'. Paper presented at the Society for Research into Higher Education, Newport, December.
  • Price, M. and Outer, B. d. (2011) 'Investigating assessment literacy in Oxford Brookes University's learning communities: what is it and how can it be developed?'. Paper presented at the Brookes Learning & Teaching Conference, Oxford, June.
  • Handley, K. and den Outer, B. (2010) 'From clones to heretics?: an investigation of how new academic staff come to understand and participate in the assessment practices of a UK Business School'. Paper presented at the British Educational Research Association conference, Warwick, September.
  • Den Outer, B. d. and Handley, K. (2010) 'Standards, Situation and Self-Criticality: Exploring situational analysis, grounded theory after the postmodern turn, to enhance reflexive practice in higher education'. Paper presented at the Higher Education Close Up 5, Lancaster, UK, July.
  • Den Outer, B., Handley, K. and Price, M. (2010) 'Staff, Standards and Situation: Using situational analysis as method of inquiry on tutor experiences of assessment standards in higher education'. Paper presented at the Higher Education Close-up 5: Questioning Theory-Method Relations in Higher Education, Lancaster University, July.
  • den Outer, B. (2010) 'Coaching and Cross-Cultural Transitions: a narrative inquiry approach'. Paper presented at the 6th Annual Coaching and Mentoring Research Conference, Oxford, UK, April.
  • Handley, K. and den Outer, B. (2009) 'Staff, Standards and Situation: Tutor Experiences of Assessment and Belonging in Academic Communities using Situational Analysis'. Paper presented at the Improving Student Learning Conference, London, September.
  • Handley, K. and den Outer, B. (2009) 'Staff, Standards and Situation: The Tutor Perspective of Assessment and Belonging in Academic Communities using Situational Analysis'. Paper presented at the EARLI (European Association for Research on Learning and Instruction), Amsterdam, August.

Further details

Education

  • PhD in Business and Management, “Highly Commended” – Academy of Management, CMS; shortlisted for the EDAMBA 2024 thesis award (Oxford Brookes University, 2023)
  • MA in Coaching and Mentoring Practice, with distinction (Oxford Brookes University, 2009).
  • Post-graduate certificate in Social Science Research Methods (Oxford Brookes University, 2004).
  • MA Cultural Anthropology/Non-Western Sociology (University of Amsterdam, 1991)

Areas of expertise

I have a great interest in, and experience of, research methodology as a critical and philosophical inquiry, and specifically in a number of qualitative data collection and analysis methods, such as maps, audio-diaries, interviews, focus groups, surveys, images, grounded theory, situational analysis, (linguistic) ethnography, and (critical) discourse analysis.