Get the advice you need

The Student Central Advice Team (SCAT) can help with a wide range of course and programme queries as well as information about attendance certificates, council tax exemption, award verification and transcripts.

If you're not sure what you are looking for, browse our FAQs, submit our contact form or watch the video about how we can help.

Get in touch

Zoom Room

If you would like to speak to an adviser, please join our Zoom Room.

Drop-in

Visit our drop-in service to speak to an adviser in-person.

  • 11:00am to 3:00pm, Monday - Friday.
  • The Forum, John Henry Brookes Building


Email

If your query isn’t urgent, you can reach us via email. We aim to respond to your queries within 3 working days, but it may take longer during busy periods.